Shipping information

Delivery destinations

Both configured delivery options cover our selected EU destinations below. Checkout does not check a carrier's address-level availability; please contact us before transferring money to confirm service to your address.

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

Delivery services and costs

• Standard Delivery: €4.90 — 3–6 business days
• Express Delivery: €9.90 — 1–3 business days

Before payment

Free Standard Delivery on product subtotals of €75 or more, before discounts. Express is always €9.90. The threshold uses the sum of product prices multiplied by quantity before any product discounts, excluding delivery.

Your delivery cost and complete order total are shown before you submit your order. Payment is by bank transfer; no automatic charge is made at checkout. Delivery estimates are business days after dispatch, not guaranteed arrival dates. Dispatch awaits payment verification.

Order processing

Your order is saved as awaiting payment. Do not transfer money until you receive actual bank details and confirmation of product and delivery availability. No fixed order-processing time is currently promised; contact us to confirm the dispatch timing for your order.

Tracking and delays

No carrier tracking connection or automatic tracking email is configured. Contact [email protected] with your order number for any available dispatch or tracking information.

If delivery is delayed, contact us so we can investigate and discuss the next steps. Unless otherwise agreed, consumer goods must be delivered without undue delay and generally within 30 days of concluding the contract. Your statutory rights, including setting an appropriate additional delivery period and ending the contract where the law permits, are unaffected.

Delivery questions

For an existing purchase enquiry or delivery problem, contact us with the available purchase reference and destination details. There is currently no online order-tracking service. See Returns & refunds for withdrawal and non-conformity rights.